Physician leaders' tasks
- • Maintain clinical quality in the group practice
- • Assure work effort and efficiency of the physicians
- • Assure retention of physician staff
- • Develop an effective physician compensation plan
- • Determine physician recruitment needs and recruit competent staff
- • Resolve physician personnel issues
- • Deal with exceptional and problematic physicians
- • Be responsible for communication of information back to the owners
- • Fiduciary responsibility to oversee/monitor the financial, legal, regulatory, cultural aspects and requirements of the organization
Administrators' tasks
- • Maintain quality in the business office functions and promote the operational efficiency of the organization
- • Manage the business office functions
- • Manage non-physician personnel
- • Develop and implement a compensation plan for non-physician staff
- • Develop appropriate business/financial plans and budgeting systems
- • Develop and monitor cost containment processes
- • Negotiate contracts (managed care, vendor and tenant/owner)
- • Be aware of and keep the practice in compliance with government regulations
- • Develop an appropriate fringe benefit package for physician and non-physician staff
Shared tasks
- • Promote the group's vision, mission and operating objectives
- • Assure customer satisfaction
- • Direct strategic planning
- • Maintain marketing systems
- • Assure information systems development
- • Develop proper procedures
- • Assure effective communication within the organization
- • Determine the allocation of resources to practice development, fringe benefits and current income for practice members
- • Manage the group's external relationships
- • Develop future physician leaders and managers
Source: Adapted from Ambulatory Care Management, Ross., A., et. al. MGMA, 1998.
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